Frequently Asked Questions
Answers to the most common questions.
Frequently Asked Questions from Buyers
Here are the most common questions shared by buyers.
⭐ How does the platform work for buyers?
Finding the right provider is easy! Use the filters to narrow down your options and explore listings that match your needs. When you find someone a product or service you're interested in, you can message the provider directly for more details. Once you're ready to move forward, simply initiate a transaction by making a purchase.
🆓 Is the platform free to use?
Yes! Signing up and browsing the platform is completely free.
🔰 How are payments handled securely?
All payments are processed securely through Stripe, a trusted payment processor used by millions of businesses, including Amazon and Google. Your banking details are never stored on our platform.
💬 What if I need help or have feedback?
We’re happy to help! Send us an email at hello@example.com, and we’ll get back to you within 2–3 business days.
Frequently Asked Questions from Providers
Here are the most common questions shared by providers.
📊 How does the platform work for providers?
Simply sign up and create your profile to get listed. Connect your Stripe account to start accepting bookings. Don’t forget to request reviews after each completed service—positive feedback builds trust and helps attract more clients!
🤝 Is it free to join the platform as a provider?
Yes, signing up and listing your services and products is completely free. The platform applies a 13% commission on each transaction: around 5% of this goes toward Stripe’s payment processing and payout fees, and the remaining portion helps cover the platform's operational costs.
🔰 How is my banking information protected?
All payments are securely processed through Stripe, a trusted payment platform used by millions of businesses worldwide. Your banking details are never stored on the platform itself.
🙌 Do you offer resources or support for providers?
Absolutely! For questions or feedback, reach out to us at [hello@example.com] and we’ll get back to you within 2–3 business days. We’re here to support you!